FAQ

Frequently Asked Questions

How much is shipping?

Shipping is complimentary on every order.

How long will my order take?

Orders are processed in 1-3 business days. Delivery is typically 5-12 business days in the US and 7-18 business days internationally. Every order includes tracking.

What is your return policy?

Eligible items can be returned within 30 days of delivery in original, unused condition. See our Refund Policy for details.

Is checkout secure?

Yes. Checkout is fully encrypted and processed securely through Shopify.

Do I need any prior experience?

Not at all. Our equipment suits every level, and our 12-Week Programme guides you step by step.

How do I get in touch?

Email us at dockerykhamille@gmail.com — we respond within one business day.